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Renting with Du Val

Step by step renting guide
If you’re thinking about renting but don’t know where to begin or what’s involved in securing a home, our step-by-step renting guide is a great place to start.

1. Work out your budget
When it comes to renting you need to work out how much you can afford to pay each week. You’ll also need to think about electricity, phones and other bills that may come in.

Need help with your budget? Use the money planner on the Sorted website.

2. Decide what you want

Du Val has lots of great places to rent click here to find a Du Val property that’s right for you.

Term of Tenancy - how long do you intend to stay in the property? Do you want a short or long term lease? Typically Du Val leases offered a six month to one year fixed term. Please discuss your requirements with us.

Consider property features - Do you need car parking or fully furnished?

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3. Book a Property viewing
To book a property viewing at a Du Val Property. Click here to select the property and select book a viewing. We recommend you also submit an application to rent before viewing to avoid any delays should you wish to secure one of property. Apply Here .

4. Sign the tenancy agreement
A tenancy agreement outlines the terms and conditions agreed to by both the tenant and landlord. Along with key contact details, it will include information as to the weekly rent amount, frequency and account details for payment, the bond amount, the letting fee to be paid, a list of chattels, the type of tenancy and the date the tenancy ends if its fixed term. Any special instructions or conditions will also be included.

It is recommended that both you and the landlord sign the agreement before you move in to avoid any possible misunderstandings in the future. You will be given a copy for your records.

5. Payment of the bond
A bond is money you pay as security to your landlord to protect them in case of unpaid rents or damage to their property. The bond can legally be up to the equivalent of four weeks rent (and no more).


What does a tenant need to accompany their application?

A copy of some photographed ID along with previous rental references. A TINZ including MOJ, CIA, Driver License and Tenant credit check is completed with the tenants consent.

How much does a tenant pay to move into the property?

Usually Five to Six weeks rent is required.

  • The first weeks rent in advance 2 weeks if you are paying fortnightly
  • Four weeks bond
Bond amount

A bond amount of up to four weeks rent is collected at the start of the tenancy and held in trust with the Bond Centre. In the event that you fall into rental arrears, are responsible for damage to the property, or leave the property in a dirty or unkempt condition, your landlord can make a claim against the bond. At the end of your lease, if the property has only sustained reasonable wear and tear the full bond amount will be returned to you. 

Rent in advance

You will usually be required to pay one to two weeks of your rent in advance upon the start of your tenancy.

If for whatever reason you feel you may be late with your rental payment, please notify your property manager as soon as possible. Please be aware breach notices are issued for late payments.

Does the tenant need to pay GST on Rent?

No, GST is not payable on residential rent.

Does the tenant need insurance?

It is in the tenants' best interest to hold a home and contents policy to cover their goods in the property. The landlords insurance does not cover their possessions.

How does the tenant pay their rent?

The property manager will give details for payments to paid from their bank account to ours. Rent must always be paid in advance. We do not accept cash payments and all payments must use the correct codes to ensure it can be matched to the tenants property.

What happens at the end of a lease?

You will find the expiry date of your fixed term tenancy within your tenancy agreement. Your property manager will be in contact with you well before this date to ask if you would like to renew the tenancy agreement for a specified period of time as agreed between you and the landlord.

You can also request a lease renewal from the landlord or property manager before the expiry of your tenancy agreement. The owner of the property has the right to renew the lease, let arrangements continue under the terms of the original lease or issue the appropriate notice requesting that you vacate the property. 

What if I need to end my lease early?

In the event that you need to break your lease and a suitable tenant can be found, you will be responsible for all reasonable costs incurred by the landlord to find a suitable replacement tenant.

You will need to continue to pay rent until a new tenant enters into a tenancy agreement. Both you and your landlord/property manager are able to look for a tenant, but any suitable tenant found must follow the correct legal processes when entering into a new tenancy agreement. These costs incurred are administration costs, time and travel costs to visit the property for prospective tenants, advertising costs, cleaning or damages costs (if applicable), plus the ongoing rent until the new tenant moves in.

Landlords can enter the property for inspections

If you’re a landlord, it’s a good idea to regularly inspect your rental property. Inspections help you check everything’s working well, there’s no damage, and your tenants are keeping things reasonably clean and tidy. It’s also important to note that some insurance providers require the landlord to prove that regular property inspections have been done.

More information on property insurance
Timeframes for property inspections

Inspections can occur between 8am and 7pm for rental properties. The maximum frequency for inspections is once every four weeks.

Notice of an inspection must be given to the tenant at least 48 hours before the inspection, and not more than 14 days in advance.

If a landlord is testing the property for methamphetamine, at least 48 hours’ notice needs to be given to the tenant. The landlord needs to provide the test results in writing to each tenant within seven days of getting them.

General information for property inspections

The tenant doesn’t have to be present during inspections. If you are not going to be present, leave a note of any specific things they want you to look at. This can help alert you to any maintenance issues.

Photos and video footage will be taken and shared with the landlord on the condition and maintenance of the property. If a reinspection is required If the landlord has agreed with the tenant that they will fix something or clean something by a certain date and they need to go back to make sure they have done it, reinspection of the property by giving the tenant the correct amount of notice (48 hours’ as above).

How do I arrange any repairs that might be needed?

Any repairs that are needed on the property should be made clear to your property manager as soon as possible, preferably in writing. Some repairs will be considered urgent if your health and safety or the property itself is as risk.

Urgent repairs or requests can be text or emailed to [email protected] In these instances, your property manager will have a repair person attend to these issues as soon as possible.

Non-urgent repairs should also be directed to your property manager, who will organise for these repairs to take place when practical. It’s important not to try and repair the property yourself. 

Where can I find more info about the rules and legislation of renting in New Zealand?

You can always contact your property manager if you’re unsure anything or visit the Tenancy Services website at www.tenancy.govt.nz

CALL 09 262 1909

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